Terms and Conditions of Use
BARED App — The First Arab Market
The BARED app and website are operated by AHLAM MUSLIH ALAMMARI Establishment, Unified National Number 7055290261, Khamis Mushait, Saudi Arabia. Contact: info@baridapp.online
Introduction
These terms of use, privacy rules, conditions and all policies published on the BARED platform are intended to protect the rights of both the app operator (the owner of BARED) and every user who accesses the platform, whether as a shipper, carrier/driver or service beneficiary, with or without registration. These terms, conditions and legal disputes are governed by the laws and regulations in force in the Kingdom of Saudi Arabia. By using BARED, you agree to comply with this agreement as soon as you use, access or register on the platform. BARED may update this agreement at any time, and the updated version becomes binding on all parties once shown in the app or through any other channel.
Article One: Basic definitions
BARED (the first party): an electronic platform that allows users, whether individuals or entities, to offer and request refrigerated transport and delivery services, rent transport vehicles and use cold-chain supply services in accordance with applicable regulations. User / carrier / customer (the second party): anyone who creates an account on BARED to communicate, browse, request transport services or provide refrigerated cargo transport. Service: includes refrigerated transport, vehicle rental and logistics support services related to cold transport.
Article Two: Terms of use and user obligations
As a BARED user, you must comply with the following: • Do not offer or upload content, goods or shipments that are inappropriate or violate official regulations in Saudi Arabia. • Do not hack, bypass or violate the app’s rules, policies, systems or any third party’s rights. • Ensure you hold the legally required licences and permits for commercial transport or logistics services when required. • Do not use illegal methods to access other users’ data or violate platform confidentiality. • Do not manipulate transport prices in a way that harms other consumers or the market. • Do not include false or misleading information about refrigeration quality, shipment specifications or transport vehicles. • Comply with traffic laws, Transport General Authority regulations and all competent Saudi authorities, and do not transport prohibited materials. • Do not collect or use app users’ personal data for unauthorised purposes. Failure to comply gives BARED the right to suspend your membership or account and refer the violation to the competent authorities without liability and without prior notice.
Article Three: Liability and disclaimer
• Platform role: BARED provides a purely technical service connecting the shipper with the carrier. It is not the actual carrier and is not directly responsible for transport quality or damage caused directly by the carrier. • Financial and technical disclaimer: BARED disclaims responsibility for risks, damage, delivery delays or spoilage affecting refrigerated shipments during transport. The affected party must settle the dispute with the other party or contact the competent legal authorities. • Transactions and agreements: the user accepts full responsibility for inspecting the shipment and confirming that the refrigerated vehicle is suitable before and during handover and receipt. • BARED may store user and contact data on its servers and review or monitor messages when needed to ensure compliance with these terms.
Article Four: Account and store rules
• You must choose an appropriate name and provide a valid, current phone number when registering. • Creating multiple accounts for the same user, transferring an account or assigning it to another party is prohibited; the original account holder remains legally responsible. • BARED applies appropriate data-protection standards, while acknowledging that the internet cannot guarantee absolute confidentiality. • The platform may suspend any account or phone number if a report or complaint is received or a terms violation is proven.
Article Five: Prohibited goods and shipments
The following may not be transported or offered through BARED: • All materials and goods prohibited under the laws and regulations of Saudi Arabia. • Hazardous or flammable materials, or goods requiring special security permits, without an official licence. • Medicines and medical products that violate Saudi Food and Drug Authority requirements. • Any goods or services that infringe intellectual-property rights or commercial regulations. • Spoiled food or food that does not meet cold-chain health requirements.
Article Six: Payments and financial transactions
• If electronic payment methods or an escrow account are used, where available, the parties must comply with the financial terms specified for each transport trip. • The platform is not responsible for money transferred or handed over outside the app or directly between the parties without approved technical documentation. • The user must pay the agreed app commission for the technical connection and marketplace service.
Article Seven: Escrow and financial-intermediation disclaimer
The platform does not provide financial intermediation, escrow accounts or automatic money transfers on behalf of others. The buyer and seller/supplier bear full responsibility for settling payments directly between themselves.
Article Eight: Service and advertising fees
The user must pay the platform’s advertising and service fee of 1% as a due obligation once a transaction is completed or the user benefits from a listing published through the app.
Article Nine: Licences
The app is an advertising platform connecting service providers and beneficiaries. It does not directly operate land transport or conduct banking activities subject to special regulatory authorities.
Article Ten: Refund and cancellation policy
A rental or service reservation may be cancelled for a full refund up to 24 hours before the scheduled service time. Service fees cannot be refunded after transport begins or the purchase is completed, except where there is a technical fault or the service does not match the advertised specifications.
Article Eleven: Contact and enquiries
For legal or terms-related enquiries, financial disputes or refund requests, contact the support team at info@baridapp.online. The request will be reviewed and completed within the applicable legal period.